Contact Us
How can I contact customer support?
You can contact Hotel Master customer support via email, phone our website. We’re available 24/7 to assist you with any booking inquiries or issues
Do I need to provide identification upon check-in?
Yes, a valid ID (passport, driver’s license, or other government-issued ID) is required upon check-in for verification purposes.
Is breakfast included in my booking?
Breakfast inclusion depends on the hotel and room package. Please verify the details during the booking process or check the room description on Hotel Master for more information.
How do I know if my reservation is confirmed?
Once your booking is complete, you’ll show an success toast aleart. You can also log in to your Hotel Master account to view your reservations.
What if I have a question about my booking or hotel during my stay?
If you have any questions during your stay, please reach out to the hotel’s front desk directly, or you can contact Hotel Master for assistance through the website.
Do you offer free parking?
Parking policies vary by hotel. Some hotels offer free parking, while others may charge a fee. Please check the individual hotel’s amenities on Hotel Master to confirm parking availability and pricing.
Can I book a room for someone else?
Yes, you can book a room for someone else. During the booking process, you can provide their details for the reservation, and they will check in under their name at the hotel.
Is there a minimum age requirement for booking?
Yes, the minimum age for booking a room through Hotel Master is typically 18 years old. However, age requirements may vary by hotel, so please check the hotel’s policies during your booking.